TERMS AND CONDITIONS OF HIRE
Prices, Product and Services
All prices are in New Zealand Dollars and exclude gst. Prices are subject to change. Please note prices do not include delivery and collection.
Once we have received your booking enquiry, we will do our best to respond to you within 48 hours.
Once you receive a Booking Invoice from us, please note that nothing is final or booked until we have received your required deposit. Only once you have received a Booking Confirmation email from us is your is your booking final.
We reserve the right to enforce a minimum hire spend during our peak season on high demand items.
We require a 25% NON Refundable Deposit, unless otherwise specified or arranged.
On payment of your deposit you agree to these terms entirely
Balance - Your balance Invoice will be issued 4 weeks prior to your booked event date and final payment is due no later than 2 weeks before Event date. Please note customized items may require an earlier final payment date.
Hire period - Items may be collected 2 days prior to event date and returned within the same time frame unless otherwise specified, Please note in peak season high demand items may require a shorter time frame turn around.
Delivery & Collection - If Hire items are being delivered we will liaise with your venue manager / florist or designed person(s) to coordinate logistics of delivery and collection. PLEASE NOTE, delivery & collection fees are based on distance traveled and items hired.
Lost, Damaged goods & customer responsibility
We do our best to check all hire items before they are hired out, however if you receive an item that is damaged please inform us immediately.
If you damage or loose a Hire item - Please note that it is your responsibility to inform us. PLEASE NOTE we reserve the right to invoice you to recover all necessary costs.
Bonds - Please note that a bond may be required
Heavy & Large Hire Items - Please do not try to move or dismantle any of our heavy and larger items, this may result in injury or damage. If an injury does occur due to this we take no responsibility and maintain that we are not liable for this.
Candles - We can supply these for an extra fee. We use a reliable supplier and highly recommend their candles as they are non drip tall 9 hour burning.
It is VERY IMPORTANT that you understand, even in cases were we supply candles we reserve the right to take absolutely NO RESPONSIBILITY for any damages caused by them to our property, your venue and any other vendors property.
Final Notes - I Do Glamour Event Hire & Styling Take absolutely no responsibility, nor are we liable for any damages and or injuries caused by use of our hire items.
If you have any queries regarding our T & C's please email us on firstname.lastname@example.org